Privacy Policy – IndiaPrint

Effective Date: May 26, 2026

IndiaPrint (“we”, “our”, “us”) operates the website indiaprint.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes what information we collect, how we use it, and what rights you have regarding your data when you visit our website or place an order with us.

1. Information We Collect

When you visit IndiaPrint or place an order, we collect the following information:

  • Personal Details: Name, email address, phone number, billing address, and shipping address.
  • Order Information: Products ordered, custom print details, payment method (not card numbers), and order history.
  • Account Information: Username and password (stored in encrypted form) if you register an account.
  • Device & Usage Data: IP address, browser type, pages visited, time spent on site, and referral URLs — collected automatically via cookies and analytics tools.
  • Communication Data: Messages, queries, or feedback submitted through our contact form or email.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your print orders and deliver them to your address.
  • To send order confirmations, shipping updates, and invoices via email or SMS.
  • To manage your account and provide customer support.
  • To improve our website, product listings, and overall shopping experience.
  • To send promotional offers and newsletters (only if you have opted in — you can unsubscribe anytime).
  • To comply with legal obligations, resolve disputes, and enforce our policies.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We share your information only in the following situations:

  • Delivery Partners: We share your name, phone number, and address with courier/logistics companies (e.g., Delhivery, BlueDart) solely to deliver your orders.
  • Payment Gateways: Your payment is processed securely by third-party payment providers (e.g., Razorpay, PayU). We do not store your card or banking details on our servers.
  • Analytics Tools: We use Google Analytics to understand site usage. This data is anonymized and does not personally identify you.
  • Legal Requirements: We may disclose your information if required by law, court order, or government authority.

4. Cookies & Tracking Technologies

IndiaPrint uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the website and cart to function properly.
  • Analytics Cookies: Help us understand how visitors use our site (via Google Analytics).
  • Marketing Cookies: Used for remarketing and showing relevant ads (only with your consent).

You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

5. Data Security

We take data security seriously. IndiaPrint uses HTTPS encryption (SSL) on all pages. Your account passwords are stored using industry-standard encryption. We regularly review our data collection and storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by Indian law (including GST and accounting obligations). Order records may be retained for up to 7 years for legal and tax compliance. If you request deletion of your account, we will delete your data subject to any legal obligations.

7. Your Rights

As our customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated data (subject to legal requirements).
  • Opt-out: Unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.
  • Portability: Request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or partner stores). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

IndiaPrint is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

IndiaPrint
Website: indiaprint.in
Email: support@indiaprint.in
Phone: Available on our Contact page
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST